He claimed that he didn't know what the problem was but fixed some wire/connector in my cable/internet service box out front. I called for service and a service tech came out 2 days later. I have internet with mediacom(using RCA broadband box ) in Savage Minnesota and many nights from 6pm to 12am my internet goes on and off. Please feel free to contact me about this complaint. I want to spread the word and I want to do anything to reach to someone that has more power than just the little pesky consumer that wants what he is promised. My wife waited at the house all day only to greet a man at our door at 10 after 5 and the man said, “the problems are the lines outside, I will relay the message to the linemen.” I have had enough w/ the service, so tonight I have decided to search the internet for people to contact. I had one occasion that the scheduled call was between 10am and 5 pm. I have had calls not returned, I have had several maintenance calls scheduled when no one came by and no one called to inform me there were not going to be here. My internet speed problem has only been fixed temporarily a couple of times. ![]() I have had tech support at my home at least 12-15 times. I have literally called the 800 number 60-70 times in the passed few years. ![]() I have been working with Mediacom for the passed couple of years to resolve my ongoing issue with internet speeds.
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